Privacy Policy

Last updated: July 2026

Introduction

basin-photon ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

We may collect and process the following types of personal information:

• Name and contact details (email address, postal address)
• Information you provide when completing forms on our website
• Details of your service enquiries and bookings
• Technical information including IP address, browser type, and operating system
• Information about your visit including pages viewed and navigation paths

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide requested services
• Process and manage your bookings
• Send you information about our services that you have requested
• Improve our website and services based on user feedback
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process your personal data on the following legal grounds:

• Performance of a contract when you request our services
• Your consent, which you may withdraw at any time
• Our legitimate business interests, provided these do not override your rights
• Compliance with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. The retention period depends on the nature of the information and the purposes for which it is processed.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any website you visit.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

basin-photon
47 Kensington High Street
London, W8 5NP
United Kingdom

Email: [email protected]