Last updated: July 2026
basin-photon is committed to protecting your personal data and respecting your privacy rights in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we comply with data protection legislation and outlines your rights.
basin-photon acts as the data controller for personal information collected through our website and services. We determine how and why your personal data is processed.
Contact address:
47 Kensington High Street
London, W8 5NP
United Kingdom
Email: [email protected]
Under the UK GDPR, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month of receipt.
If you believe that personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will rectify any inaccuracies without undue delay.
You have the right to request deletion of your personal data in certain circumstances, including when the data is no longer necessary for the purpose for which it was collected, or when you withdraw consent.
You have the right to request that we restrict processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to processing.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes. We will cease processing unless we demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. We do not currently use automated decision-making that falls within this scope.
We process personal data under the following lawful bases:
We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. Where the breach is likely to result in a high risk to you, we will also notify you directly.
We do not routinely transfer personal data outside the United Kingdom. Should any transfer be necessary, we will ensure appropriate safeguards are in place in compliance with UK GDPR requirements.
To exercise any of your rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by two further months for complex requests.
If you are not satisfied with how we handle your personal data or respond to your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.